{"id":4245,"date":"2020-12-02T13:03:17","date_gmt":"2020-12-02T05:03:17","guid":{"rendered":"https:\/\/delyva.com\/solutions\/?p=4245"},"modified":"2020-12-02T13:03:17","modified_gmt":"2020-12-02T05:03:17","slug":"courier-management-system","status":"publish","type":"post","link":"https:\/\/delyva.com\/solutions\/courier-management-system\/","title":{"rendered":"10 checklist to launch your digital courier business with DelyvaX Courier Management System"},"content":{"rendered":"<p>After months of working your socks off, it\u2019s finally time to launch your courier business! While it\u2019s exhilarating to know that your hard work has finally paid off and this momentous occasion certainly calls a celebration, it can also be overwhelmingly stressful.<\/p>\n<p>You\u2019ve put so much effort into this, it\u2019s only normal you want everything to be perfect. However, with so much going on, sometimes it\u2019s hard to keep track of every single detail. As the adage goes, behind every successful launch is a meticulously planned checklist (or something similar that goes with it).<\/p>\n<p>With a checklist on hand, not only can you better organise your tasks, but it can also help reduce errors and ensure everything is checked and in order before you go live. Here are ten things you should do to set up a successful launch for your Delyvax Courier Management System.<\/p>\n<h2>Step 1: Complete your company profile<\/h2>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4249\" src=\"https:\/\/staging-website.delyvax.com\/solutions\/wp-content\/uploads\/2020\/09\/19197618-300x300.jpg\" alt=\"\" width=\"500\" height=\"400\" \/><\/center><br \/>\nIt may sound like a no-brainer, but the first step to a successful launch is to have a company profile. Aside from the company name, you should also decide on your company brand icon, logo, colour, address, contact, support and other relevant information that will set your company apart from others.<\/p>\n<p>To complete your company profile setting on Delyvax, head to Settings, then click on Accounts before going to General. Under General, there\u2019s a drop-down menu, click on Company Information and you\u2019ll be able to fill up all the necessary information.<\/p>\n<p>Here&#8217;s the tutorial video :<\/p>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/jt-GZ1g2Nek\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><center><center><\/center><\/center>&nbsp;<\/p>\n<div>\n<h2>Step 2: Add your fleet details<\/h2>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4249\" src=\"https:\/\/staging-website.delyvax.com\/solutions\/wp-content\/uploads\/2020\/12\/2-vehicles.jpg\" alt=\"\" width=\"300\" height=\"300\" \/><\/center><br \/>\nNext on the agenda is to add fleets. Running a successful courier business requires a team of personnel to ensure smooth and seamless delivery.<\/p>\n<p>To add a team, go to Fleet, then select Team. When you\u2019ve landed on the page, just fill in details of your operational organisation structure.<\/p>\n<div>\n<p>As for personnel, instead of selecting Team, click on Personnel. There\u2019s a button on the top right that displays \u201cAdd Personnel\u201d. Click on that and you\u2019ll be brought to the page where you can fill in information such as Account and Profile, Payroll, Payment method, Documents and Vehicles.<\/p>\n<div>\n<p>And then there are vehicles that you need to register as well. Currently, there are six types of vehicles you can register &#8211; bike, car, van, lorry, 4&#215;4 and sport. You can select based on what kind of vehicle you planned to use for your courier business.<\/p>\n<div>\n<p>Last on the list is to register places assists your customers. It can be a physical branch or a drop off point where customers can collect from. Go to fleet and click on Places to fill up your address or coordinates.<\/p>\n<p>Now that you\u2019ve set up your fleet information, it\u2019s time to get your personnel or drivers to register and log in to the system. First, they need to download the DelyvaX Driver Mobile App. Once completed, they have to sign up. A verification code will be sent to their email or SMS to verify their account. Once everything\u2019s done, they can now log in as a driver.<\/p>\n<p>Here&#8217;s the tutorial video :<\/p>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/rfZ2_d0-tkg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<h2>Step 3: Add item types<\/h2>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4249\" src=\"https:\/\/staging-website.delyvax.com\/solutions\/wp-content\/uploads\/2020\/12\/3-items-scaled-1.jpg\" alt=\"\" width=\"500\" height=\"400\" \/><\/center><br \/>\nNow it\u2019s time to add items that you\u2019ll be using in your service. Whether it\u2019s package, document or food, you can list them down in Items (under Services). For measurement, you can customise Weight, Dimension or both.<\/p>\n<p>Under logistic features, you can also mark the item as fragile, task, frozen or fresh so that your drivers know what to expect and if it\u2019s fragile, he will handle with extra care.<\/p>\n<p>Here&#8217;s the tutorial video :<\/p>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/IHInkyw_4AA\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<h2>Step 4: Include coverage locations<\/h2>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4249\" src=\"https:\/\/staging-website.delyvax.com\/solutions\/wp-content\/uploads\/2020\/10\/3333449-scaled-1.jpg\" alt=\"\" width=\"500\" height=\"400\" \/><\/center>It\u2019s impossible for one driver to deliver parcels in both Klang Valley and Ipoh. It\u2019s inefficient and a waste of money and resources. To maximise the numbers of items delivered, it\u2019s important to add coverages that your driver can do it in terms of countries, postcodes, the polygon of coordinates or centre coordinate with radius.<\/p>\n<p>Aside from Coverage, there\u2019s also Zones. This feature is for those who are looking to group your coverages.<\/p>\n<p>Here&#8217;s the tutorial video :<\/p>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/P8GZs7aCTaU\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<h2>Step 5: Add Consignment Details<\/h2>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2378\" src=\"https:\/\/staging-website.delyvax.com\/solutions\/wp-content\/uploads\/2020\/05\/delyvax-feature-images-order-labels-300x258.png\" alt=\"\" width=\"500\" height=\"400\" \/><\/center>Now we move on to adding consignment. There are 5 types of consignment details you can submit &#8211; Consignment Counter, Consignment Group, Consignment Number, Consignment Label and Consignment Label Group.<\/p>\n<p>All you need to do is add the type of consignment you want to deliver. Customise it according to how you want to label your items and we\u2019ll generate the consignment number (or order number) for you.<\/p>\n<p>For example, if you\u2019re looking to generate consignment counter, go to the Consignment Label tab and click \u201cAdd Counter\u201d. Once you\u2019re in the page, select your consignment group and set the status to Active. Then, determine what\u2019s your starting and end value.<\/p>\n<p>Scroll down and you\u2019ll see an Add Card button. Click on that and select what type of consignment card you\u2019re generating. For the first card, you\u2019ll want to select Text. Under the card, just put in the letters that you want to be on your consignment. For the second card, select range and input the length that you want. If you want your consignment to end with a letter instead of a number, on your third card, select Text again and key in the letter.<\/p>\n<p>Here&#8217;s the tutorial video :<\/p>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/yEGoxzUwdYQ\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<h2><\/h2>\n<h2>Step 6: Add details of your services<\/h2>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4249\" src=\"https:\/\/staging-website.delyvax.com\/solutions\/wp-content\/uploads\/2020\/11\/cheerful-courier-with-box-talking-phone-scaled-e1605498276979-1.jpg\" alt=\"\" width=\"500\" height=\"400\" \/><\/center><br \/>\nSo, what kind of services are you providing? Whether you\u2019re providing Service, Pos or Same Day Delivery, it\u2019s good to state it out in the open so people know what to expect when they approach you for delivery. You can select the option by accessing it at Services, before clicking into Service Type.<\/p>\n<p>To add the types of Service Provider or Service Company you\u2019re using, go to Service Provider and fill in all the details before clicking submit.<\/p>\n<p>Here&#8217;s the tutorial video :<\/p>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/9VFLjAiF3U0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<h2>Step 7: Add customers<\/h2>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4249\" src=\"https:\/\/staging-website.delyvax.com\/solutions\/wp-content\/uploads\/2020\/09\/businessmen-with-suitcase-statistics-bar-gears_24640-45238.jpg\" alt=\"\" width=\"500\" height=\"400\" \/><\/center><br \/>\nAnd then we move on to adding customers. To do this, you have to first open your customer web portal at https:\/\/your-company-code.delyva.app\/customer (this is an example). Sign up and enter your verification code that will be sent to your email. And now you can log in as a customer.<\/p>\n<p>If you want to change the payment term for a customer, go to the ADMIN web portal and head to Customer. Search for the name of the customer, click on it and you\u2019ll find an \u201cEdit Customer\u201d button on the top right corner. Then, click on Billing &amp; Bank Information and the payment term.<\/p>\n<p>Note: You can also sign up and log in as a customer from the consumer mobile app.<\/p>\n<p>Here&#8217;s the tutorial video :<\/p>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/G4ni_lM0Nnk\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<h2>Step 8: Create orders<\/h2>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4249\" src=\"https:\/\/staging-website.delyvax.com\/solutions\/wp-content\/uploads\/2020\/12\/8-add_order.jpg\" alt=\"\" width=\"500\" height=\"400\" \/><\/center><br \/>\nThis next step will detail how to create an order as customers on the web portal. Same as the process above, you need to first open your customer web portal page at https:\/\/your-company-code.delyva.app\/customer. Now that you\u2019ve registered, you just need to log in as a customer. If you want to get service rates that you\u2019ve set for your previous order, go to instant quote.<\/p>\n<p>To create a new order, click \u201cNew Order\u201d to open a single order form. Fill in the necessary information such as sender information, receiver information and service information. Next, click \u201cConfirm Order\u201d to submit the new order that you\u2019ve just created. Now, head over to Orders and click the Print button to print the order label.<\/p>\n<p>To track orders, click on the Track button to find out the status of your order on the order tracking page.<\/p>\n<p>Note: You can also create order from consumer mobile app.<\/p>\n<p>Here&#8217;s the tutorial video :<\/p>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/CFtce9a6JKo\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<h2>Step 9: Assign drivers to task<\/h2>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4249\" src=\"https:\/\/staging-website.delyvax.com\/solutions\/wp-content\/uploads\/2020\/10\/5933-scaled-1.jpg\" alt=\"\" width=\"500\" height=\"400\" \/><\/center><br \/>\nFinally, it\u2019s time to assign tasks! Before you get all excited, you have first go to Live, then select Map from the drop-down menu. Find the task that you\u2019ve created in your previous steps and click Assign. Select a driver to assign the task to and submit.<\/p>\n<p>The driver will receive the assignment and once the order is signed, sealed and delivered, the driver can complete the order in the Driver Mobile App.<\/p>\n<p>Note: Personnel can also accept the task via the Driver Mobile App &gt; Open tasks &gt; Select a task and Accept.<\/p>\n<p>Here&#8217;s the tutorial video :<\/p>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/41QTSdEs8AU\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<h2>Step 10: Refer to resources<\/h2>\n<p>Easy isn\u2019t it? With DelyvaX, setting up your digital-first courier business is exactly as simple as that. But if you encounter any issue during the process, you can head to our <a href=\"https:\/\/delyva.com\/solutions\/help\/\">Help Centre<\/a> and we\u2019ll try our best to answer your burning questions. If you want a visual representation of the process, you can watch the tutorials on our <a href=\"https:\/\/delyva.com\/solutions\/wp-admin\/post.php?post=4245&amp;action=edit\">YouTube channel.<\/a><\/p>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/9F1jKOCNCPA\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>After months of working your socks off, it\u2019s finally time to launch your courier business! While it\u2019s exhilarating to know that your hard work has finally paid off and this&#8230;<\/p>\n","protected":false},"author":7,"featured_media":4246,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[38,12,39,40],"class_list":{"0":"post-4245","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-how-tos","8":"tag-courier","9":"tag-courier-management-system","10":"tag-delyvax","11":"tag-management"},"_links":{"self":[{"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/posts\/4245","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/comments?post=4245"}],"version-history":[{"count":0,"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/posts\/4245\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/media\/4246"}],"wp:attachment":[{"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/media?parent=4245"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/categories?post=4245"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/delyva.com\/solutions\/wp-json\/wp\/v2\/tags?post=4245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}