HappyFresh Malaysia Partners Delyva to Streamline Delivery Management


Press release by: Malaysian Business

Petaling Jaya, 4 April 2022 – Delyva Sdn Bhd (Delyva) today announced that HappyFresh Malaysia has selected its DelyvaX delivery management system to streamline delivery operations, including at the newly launched HappyFresh physical supermarkets.

HappyFresh Malaysia has recently completed an integration with DelyvaX, allowing its online ordering system seamless access to third-party courier services.

Hanif Wahid, CEO of Delyva said, “We have introduced to HappyFresh Malaysia a digital solution that makes managing deliveries efficient. Our system automates order processing and delivery status updates, so there is no more manual downloading of delivery order sheets or uploading them to a third-party courier. At the end, such efficiency benefits customers as well. We’re honored to work with HappyFresh Malaysia.”

Mr. Hu Hun Hui, Managing Director of HappyFresh Malaysia said, “HappyFresh Malaysia has enjoyed a significant reduction in order processing time and optimized delivery allocation time, as a result of automated processes introduced by DelyvaX.”

“We are expecting an increase in order volume this Ramadan and the upcoming Hari Raya festive season too. We are glad that Delyva is helping us streamline processes so deliveries are handled properly to keep customers happy,” Mr. Hu Hun Hui continued.

Delyva has more than 20 standard courier partners and instant delivery partners operating in most major cities within Malaysia.

About HappyFresh

HappyFresh is Southeast Asia’s leading online grocery company headquartered in Jakarta, Indonesia with operations in Malaysia and Thailand. Its services include online groceries for mass customers and pantry supplies for its corporate clients by partnering with well-known retail chains since 2015. The company’s well-trained personal shoppers handpick fresh groceries that riders then deliver to designated locations according to delivery time slots ranging from the same day up to the following seven days. Its mission is to provide online grocery delivery services to all households across Southeast Asia, to simplify people’s lives.

About Delyva:

Delyva is a one-stop delivery solutions provider for businesses of any size. Its DelyvaNow is an online delivery booking platform that helps e-commerce and q-commerce businesses save time and money on deliveries, retain more customers, and scale their business faster. DelyvaNow seamlessly connects e-commerce and q-commerce businesses to on-demand and express couriers, selects the best courier for every order, as well as provides better communications with the recipients. Meanwhile, DelyvaX, which was introduced in late 2020, is a SaaS-based delivery management system for any companies that want to have the flexibility of managing delivery using their own riders or integrating with preferred third-party courier providers or both. Delyva Sdn. Bhd. is based in Selangor. Visit www.delyva.com.

Safwan Rahman

Head of Growth at Delyva. We help eCommerce & qCommerce businesses save time and money on deliveries, retain more customers and scale faster.