Customer experience

Engage more with your customers with the exclusive customer web portal and consumer mobile app with easy to use features so they can improve their productivity and focus more on their daily activities.

Easy registrations

Customer can sign-up easily with their Facebook or Google account or e-mail. Faster sales closing. More sales. Better cash position. Higher margins. Better Profits.

Instant quotation

Offer transparent pricing; volume-based or top-up-based pricing to your customers.

Easy booking

  • Easy to use booking forms with standard, guided, multi-points, or many types of services, not limited to on-demand delivery, ride-hailing, food or grocery delivery, laundry, cleaning, home services, schedule door-to-door or walk-in appointment.
  • Bulk order using Ms. Excel file. 
  • Shareable booking form - Instant book.
  • Auto-import orders from E-commerce Stores or Marketplaces.
  • Ready APIs for integration

Consumer Mobile App

  • Build better relationships and loyalty with your customers
  • One stop ordering mobile app
  • Feedback on service experience
  • Auto-track all orders in one place
  • Engage customers with proactive status updates

E-commerce ready

  • Auto-import orders from E-commerce Stores ( WooCommerce, Magento, Shopify, and more…) or Marketplaces ( Shopee, Lazada, 11street, and more…)

  • Shareable booking form on Social media / WhatsApp / Telegram / WeChat / etc via Instabook

  • Ready APIs for integration

  • Instant printable label and consignment note

  • Auto schedule for pickup and delivery

  • Track & trace

  • Auto-notification of order status to you and your customers via e-mail, SMS or Push notification desktop or mobile

Flexible payment options for your customers

  • Top-up wallet for B2C customers.

  • Auto-debit with a debit card or credit card, weekly or bi-monthly or monthly.

  • Cash payment by sender / receiver.

  • Cash top-up with your fleet of personnel / riders / drivers.

  • Invoice payment for credit customers.

Automation

  • Give quotation to your customers instantly with an instant-quote

  • Auto-import orders from E-commerce Stores or Marketplaces.

  • Tracking status updates to your customers, senders and receivers via e-mail, SMS, and push notifications desktop or mobile
  • Instant printable label and consignment note
  • Auto schedule for pickup and delivery

Order labels

  • Adjustable layouts

    1. A4 - 3 copies (horizontal labels) 
    2. A4 - 4 copies (vertical labels) 
    3. A5 - 2 copies 
    4. A6 (sticker) 
  • Auto-debit with debit card or credit card, weekly or bi-monthly or monthly.
  • Cash payment by sender / receiver.
  • Cash top-up with your fleet of riders / drivers.
  • Invoice for credit customers

Order tracking

  • Customer satisfaction in terms of order status update is always high.

  • Customers, senders and receivers will be able to track their order in real-time with publicly available tracking
  • Automated notifications via e-mail, SMS or push notifications will let your customers, senders and receivers to track their order without logging in to the system

Reporting & Analytics (coming soon)

  • Electronic Proof of Delivery (e-POD)
  • Usage overview & trends
  • Payment overview & trends
  • Order report
  • Transaction report 
  • Order invoice
  • Usage by location

Ready to deliver operational excellence and superior customer experience? 

Request a demo

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