How to manage my account?

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How to sign up?

Make sure you install the driver app first to sign up for an account. If you have registered as a driver, your customer account will also be registered automatically.

 

Click SIGN UP

 

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Sign Up form

 

Look for the code in your registered email.

 

Steps:

  • Install Driver App DelyvaX  (android).
  • Click “Sign up”.
  • Enter DelyvaX URL. Click “Next”.
  • Fill in the sign up form.
  • Click “Next” and we will send a verification code to your email.
  • Enter the verification code. Then, click “Sign up”.
  • Your account have been registered.

 

How to activate my account?

You can start receiving tasks and enjoy our app when your account has activated.

 

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Steps:

  • Sign up an account.
  • Contact admin to activate your account.

 

How to log in to my account?

One must have an account first to log in to our application. Make sure your phone number and password are correct.

 

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Steps:

  • Click “Log in”.
  • Enter your registered phone number.
  • Click “Next”.
  • Enter Password. It is case sensitive, make sure you enter the correct password.
  • Click “Log in”.

 

How to update my preferred working time?

DelyvaX allows you to set your preferred working time.

 

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Steps:

  • Click “Account settings”.
  • Go to “Accounts”.
  • Click “Edit profile”.
  • Go to “Prefer working days” and click on any days you prefer to work.
  • For working hours, slide the blue dots based on your preferred working hours.
  • Click “Save”.

 

How to change the availability status?

DelyvaX allows you to change your availability status, whether to stay online or offline. If you are offline, you cannot accept any task available.

 

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Steps:

  • At the homepage, click the toggle button to ON to stay online.
  • If you want to stay offline, click the toggle button to OFF.

 

How to add vehicle details?

To be a rider, you can use your own vehicles. Add your vehicle details by following the steps given.

 

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Steps:

  • Click “Account settings”.
  • Go to “Accounts”.
  • Click “Vehicles” and click “ADD”.
  • Fill in the form. Then, click “Save”.

 

How to update payment details?

Make sure you enter the correct payment details to avoid any inconvenience.

 

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Steps:

  • Click “Account settings”.
  • Go to “Accounts”.
  • Click “Payment details”.
  • Fill in the form. Then, click “CONTINUE”.

 

How to add documents?

DelyvaX allows you to add and save your related document.

 

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Steps:

  • Click “Account settings”.
  • Go to “Accounts”.
  • Click “Documents”.
  • Choose any document you want to upload.
  • Click “ADD”. You can a new photo or choose from your photo gallery.
  • Click “SAVE”.

 

How to change your password?

A strong password consists of at least six characters, which include a combination of numbers, letters, and symbols.

 

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Steps:

  • Click “Account settings”.
  • Go to “Accounts”.
  • Click “Change Password”.
  • Fill in the form.
  • Click “SUBMIT”.

 

How to recover my account if I lost my account password?

Don’t panic if you lost your account password. Follow the instruction below to recover your account and change to a new password.

 

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Steps:

  • Log in to your account.
  • Enter the phone number and click “Next”.
  • Click “Forgot password”.
  • Enter your registered email and click “NEXT”.
  • We will send an instruction to your email.
  • Go to your email and follow the instruction given.
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DelyvaX is the best delivery management system for delivery service, courier, logistics, taxi, eCommerce, manufacturing & on-demand companies - an integrated system, from customer's order to delivery.
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