How to recover account if I lost my password?

Last modified: October 6, 2020
Estimated reading time: < 1 min

Don’t panic if you lost your account password. Follow the instruction below to recover your account and change to a new password.

 

 

Steps:

  • Click on “Forgot Password”
  • Password recovery form will appear. Input your email address and click “Submit”.
  • Once you submit the password recovery form, we’ll send you an email to reset your password.
  • Go to your email and click “Reset Password”.
  • Key in your new password and submit it.
  • Log in into your account using new password.

Note: If you don’t receive the email, please check your spam folder or important folder. 

You can watch this video to help you understand this topic better:How to recover password

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