Don’t panic if you lost your account password. Follow the instruction below to recover your account and change to a new password.
- Click on “Forgot Password”
- Password recovery form will appear. Input your email address and click “Submit”.
- Once you submit the password recovery form, we’ll send you an email to reset your password.
- Go to your email and click “Reset Password”.
- Key in your new password and submit it.
- Log in into your account using new password.
Note: If you don’t receive the email, please check your spam folder or important folder.
You can watch this video to help you understand this topic better:How to recover password