What is a courier management system?

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A courier management system (CMS) is a software solution designed to help courier and delivery service providers manage their daily operations, including dispatching, tracking, and delivering packages.

The system typically includes features such as order entry, route optimization, real-time tracking, proof of delivery, invoicing, and reporting. By automating and streamlining the courier management process, a CMS can help businesses improve their efficiency, reduce operational costs, enhance customer service, and gain a competitive advantage in the industry.

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