What is a delivery management system (DMS)?

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A delivery management system (DMS) is a software solution designed to help businesses streamline their delivery operations by automating and optimizing their entire delivery process. It enables businesses to efficiently manage and track their deliveries in real-time, from order placement to delivery completion and helps to increase operational efficiency, reduce costs, and improve customer satisfaction.

A DMS typically includes features such as order management, route optimization, real-time tracking, proof of delivery, driver management, and analytics and reporting tools. It is commonly used by businesses in the logistics, courier, e-commerce, and retail industries, among others.

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