Here’s How To Choose The Best Courier Service In Malaysia

By 2027, the Malaysian courier service industry is expected to grow 8%. So, most likely you will always be searching for the best courier service in Malaysia with a top reputation of delivery rate. But first, we need to understand what courier service is and what makes it different from normal delivery service.

What is Courier Service?

A courier service allows you to send goods, a parcel or consignment from one location to another. Nowadays, you can book it and pay for it online before dropping it off at a pick up location or get collected by the courier.

Couriers usually specialize in last-mile delivery and offer multiple shipping and other delivery options. This really helps for those who sell online as they can rely on a trusted courier service.

4 Differences Between Courier and Delivery

1. Operational Time

Courier service usually works round the clock as they will promise to deliver as soon as possible. Courier will either pick up the parcels by noon, or you have to drop it at their drop location before 5pm. Some courier services even deliver during after hours, even weekends. Delivery services, locally, are on demand. They will go straight to their delivery location.

2. Area Coverage

Delivery service usually covers limited areas like city centers or places bustling with commerce. Courier services pretty much cover nation wide even internationally.

3. Price

Courier service is cheaper than surgical delivery services, as they will make a delivery (usually) within 3 working days. Compared with delivery services, a same-day delivery demands a premium price.

4. Vehicles & Resources

Different in terms of operation, Courier services use trucks as they will stop at many places for pick up activity or delivery. They also require warehouse and holding centers for sorting compared to delivery services that don’t fully need.

Best Courier Service in Malaysia

Though you can easily compare prices when quoting on our online parcel booking platform, we’ve compiled everything in this list of the top 10 affordable courier services in Malaysia 2022.

1. DHL

Not to be confused with DHL, DHL eCommerce offers a more affordable rate for e-commerce business owners while ensuring security of your package. So, you’ll have a peace of mind knowing that your package will be delivered in pristine condition.

2. Poslaju

Our local courier hero! Pos Laju have won the loyalty of most Malaysians and currently have the most wide local delivery network. On top of that, Pos Laju also offers international delivery services that almost covers every country

3. Pickupp

Having expanded to Malaysia in 2018, Pickupp started offering last-mile delivery services in Malaysia and even partnered up with local courier companies like Kirimman, ParcelHub and Parcel Daily.

Offers deliveries from as low as RM4.50, Pickupp also offers same-day and standard delivery services that take one to three days, allowing customers to choose the service that suits their needs.

4. Teleport

Teleport is the logistics arm of Capital A (formerly AirAsia Group) that offers a modern day delivery solution and is dedicated to be a fully digital infrastructured courier. Teleport offers fastest delivery with affordable flat rates.

5. Ninjavan

The ideal selection for our local e-commerce sellers. Ninja Van offers a very competitive rate with other courier services while still being a very quick and reliable courier.

6. The Lorry

TheLorry focuses on long haul tracking, fast-moving consumer goods and bulky e-commerce delivery. Famous for offering logistic services for house moving, furniture disposal and lorry rental. They’ve become competitive on delivering bulky goods by offering seamless booking experience.

7. Line Clear

Line Clear Express integrates the latest technology and infrastructure into their business operations to meet shipping requirements of any size. It’s an emerging courier service in Malaysia, tackling precision delivery with affordable rates.

8. J&T Express

Our local e-commerce business favorites, hands down. Famous for being present anywhere in Malaysia, J&T Express offers courier service with unbeatable rates and offers.

9. KEX Express (formerly ABX Express)

Personally, it’s a dark horse of courier services in Malaysia. They actually have around 2500+ delivery vehicles operating daily and 720+ service locations around Malaysia. After 38 years of courier servicing experience, they are now known as KEX Express.

10. Flash Express

Flash Malaysia Express offers businesses for a free door to door pick up, low COD rate, 365 days delivery operations with no holidays. They are determined to provide fast, and reliable courier services, aiming to become the No.1 integrated e-Commerce solution provider in Southeast Asia.

11. Pgeon Delivery

An all-rounder choice for domestic shipments. Pgeon opt for paperless service and offers a free pickup.

International Courier Service Company in Malaysia

1. Janio

Based in Southeast Asia, Janio provides international shipping solutions across Asia including China, Hong Kong, Indonesia, Malaysia, The Philippines, Singapore, Taiwan, Thailand, Vietnam, Australia, and New Zealand.

2. Aramex

Centrally located at the crossroads between East and West, Aramex provides customized logistics solutions anywhere in the world effectively

3. SF Express

SF is one of the leading integrated express logistics service providers in China. Have an advantage of network scale where they built an integrated logistics networks of “Aviation Network”, “Ground Network” and “Information Network.

4. QXpress

E-commerce logistics solution provider that has a variety of service fields from warehousing to the last mile delivery. Their Malaysian branch encourages Malaysian sellers to look for the opportunities in other markets such as Singapore, Korea and Japan.

5. Teleport

They cover not just domestic but also international destinations from as fast as 24 hours at unbeatable flat rates!

How To Choose The Best Courier Service in Malaysia

1. Price

Cheapest doesn’t always mean the best courier solution with the best value. These services will suffer a high volume during festive or sale season. Always choose that suit your delivery needs.

2. Area Coverage

Some courier services only focus on city center or reachable towns. Some even ask customers to pick up their parcel at the holding point. Always choose a courier that includes last-mile delivery, which means the parcel will definitely arrive at your customer’s doorstep.

3. Insurance Policy

If you are delivering a high value item, it is recommended to get your parcel insured. Why? If the parcel is damaged or lost, you will be able to claim it back.

4. Nearest Drop Point

It is suggested to choose a courier with a high density network or at least a reachable drop point.It makes things easier when the courier is unable to make a pick up at your location.

Fastest Way To Choose The Best Courier Service in Malaysia

Visiting all available courier services’ website, just to compare a courier rate, is definitely a waste of time. Always use aggregators like Delyva to make things simple. Here’s how.

Use Delyva for Courier Platform

Log in to your Delyva account or sign up for a new account. No worries, no credit card required.

Fill in both pickup and delivery postcodes in the Instant Quote section. You can choose item type and fill in the weight of you want. Click “Quote”

A list of courier services that covers your delivery area with a price quotation will appear. Some services have indications of its delivery performance. Book a service that suit your needs by clicking “Book”

Conclusion

Getting the best courier services is a smart decision to ensure long term sustainability in your business. With growing numbers of courier services offering their best value, use Delyva to easily choose a reliable delivery partner.