Set Up Your Shopify with Multiple Courier Services

Why use Shopify and Delyva with Multiple Domestic and International Courier Services?

  1. Connect to 20+ couriers
    • Save more on delivery and courier service rates
    • Deliver your customer expectations with 1 hour, 4 hours, Standard Courier delivery
    • Delivery of multiple item types: Document, Parcel, Food, Cake, Bulky, Furniture, Chill, etc
    • Sell and deliver to International markets with 200+ countries covered
    • Connect your own courier account and enjoy direct courier billing and credit term
    • Collect Cash On Delivery (COD) from your customers
    • Premium insurance coverage option available for 1.06% of the value of the goods
  2. Seamless Order Processing
    • Display shipping rates on the cart and check-out page and allow your customers to choose their preferred courier
    • Push orders automatically and reduce typos and mistakes
    • Print all labels in one go in Delyva web portal
    • Manage all your delivery orders in one place via web and mobile, on the go
  3. Post-purchase Experiences
    • Notify your customers automatically so they don’t bother your customer support
    • Post-purchase Experience with Branded Tracking Page & Notifications
    • 365 days support, Monday – Friday: 8 am – 10 pm via Live Chat

 

How to set up Shopify and Delyva with Multiple Domestic and International Courier Services?

Step 1 – Install Delyva Shopify App

Log on to Delyva customer > Integrations

 

Click on Setup

 

Click on Shopify > Setup > Shopify App Store

 

Click on Add app

 

Make sure to click Auth Billing (Authorise Billing) to complete the installation. To configure the app, click on Settings.

Step 2- Setup Delyva Shopify app

Delyva Shopify Settings

Settings:

  • New order action
    • Process immediately after fulfilled
      • After the merchant marked the order in your Shopify store as Fulfilled, the order information will be sent and confirmed in  Delyva – only valid if the buyer has already chosen service during checkout.
    • Save as draft after order is paid
      • After the merchant marked the order in your Shopify store as Fulfilled, the order information will be saved as a draft in Delyva and you will need to manually confirm the delivery orders in Delyva web portal > Drafts > Select orders > Book.
    • Process immediately after order is paid
      • After the buyer has made payment in your Shopify store, the order information will be sent and confirmed in  Delyva – only valid if the buyer has already chosen service during checkout.
    • Save as draft after order is paid
      • After the buyer has made payment in your Shopify store, the order information will be saved as a draft in Delyva and you will need to manually confirm the delivery orders in Delyva web portal > Drafts > Select orders > Book.
  • Shopify Fulfillment:
    • Before Process (Use Shopify Address)
      • Fulfillment in Shopify will be created once the delivery order is created in Delyva and the delivery order will be using the sender address from Shopify
    • After Process (Use My Profile Address)
      • Fulfillment in Shopify will ONLY be created once the delivery order is confirmed/processed in Delyva and the delivery order will be using the sender address from Delyva Profile
    • Do not create (Use My Profile Address)
      • Fulfillment in Shopify will NOT be created once the delivery order is created/processed in Delyva and the delivery order will be using the sender address from Delyva Profile
  • Processing day:  This will determine how many days will be added when to the scheduled date when the delivery order is being created and pushed to Delyva.
  • Processing time: This will determine how many hours will be added when to the scheduled date when the delivery order is being created and pushed to Delyva.
  • Default item type: PARCEL for eCommerce and FOOD or PACKAGE for quickCommerce.
  • Checkout rates adjustment
    • Adjustment Type: You can decide to Mark-Up the delivery charge to cover fulfilment cost or give Discount on delivery charge to your customers.
    • Percentage rate: Set markup or discount in percentage rate e.g 10%.
    • Flat rate: Set markup or discount in flat rate e.g $1.

 

Set fulfillment options in your Shopify Settings > Order processing > after an order has been paid: 1) Automatically fulfill the order’ line items – Shopify will be pushed to Delyva automatically after the customer’s payment is successful. 2) Don’t fulfill any of the order’s line items automatically – Shopify will ONLY push to Delyva after the store admin has manually changed the order to Fulfilled in Shopify > Orders.

 

Step 3- Ensure all configurations are in order

If you would like to select and display only your preferred couriers in the cart and check out page, go to Delyva customer web portal > Settings > Service Providers > Select the couriers you would like to use and move them to the right by clicking > arrow icon and make sure to click Save. If you did not select any courier, all couriers will be available for selection depending on origin, destination, and weight.

 

Now, you can try buying experience from your store, from add product to the cart, viewing the cart, viewing check out page, make payment and fulfil the order as store admin

 

Feature “courier options” on your Shopify store’s checkout page requires:

  • It is on the Advanced Shopify plan or higher.
  • The Shopify plan is paid annually.

Depends on your Shopify Order Processing Settings, if you choose manual option, you will need to mark order as fulfilled manually to push the orders to Delyva.

Looking to learn how to grow online business with Shopify? Have a look at Kartel Digital!

All the best!

 

 

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