From 1st October 2023 to 31st December 2023, DelyvaNow x J&T Express offers an incredible deal – send your 3KG parcel for as low as RM5.35 – only via DelyvaNow.
In the fast-paced world of online shopping, having a well-defined and customer-friendly return and exchange policy is crucial for building trust, enhancing customer satisfaction, and driving repeat business.
Multi-courier strategy has become a popular choice among e-commerce businesses today. With more than one courier company in the mix, businesses can enjoy a wider coverage area, more flexible delivery options, and ultimately, happier customers.
With Amilo International on board, DelyvaNow users can now ship their packages to more destinations than ever before, all while enjoying competitive rates and exceptional service.
Fast Process, Fixed Interest Rate, Simple Documentation, and No Collateral.
Supercharge Your Return Process
Managing returns can be a daunting task, but not anymore! With DelyvaNow+ eCommerce Return Solution powered by 5000+ courier outlets, you can say goodbye to manual processes and hello to a seamless and branded return experience for you and your customers.
From easy return requests and approval, and label generation to real-time tracking, we've got you covered.
By streamlining your return process, you can enhance customer satisfaction and build lasting loyalty.
With our solution, you'll be able to provide your customers with a hassle-free return experience that exceeds their expectations.
Improved Customer Satisfaction & Loyalty
As of May 2020, about 98.7 percent of respondents in Malaysia stated that their favorite communication application was WhatsApp.
Get your customers ready for their purchase to arrive. Notify your customers on the estimated delivery time, automatically via email, WhatsApp, and SMS.
Build post-purchase loyalty. Display your brand’s logo on the tracking page and notifications messages. Get feedback from your customers.
On-time delivery service makes your customers more loyal. This will lead to increased sales as retaining loyal customers is more profitable than acquiring new ones.
Instant access to multiple couriers in one single platform – instant delivery service, same-day delivery service, domestic delivery service, collect cash on delivery (COD) service, international delivery service and motorcycle transport service.
Start saving time by automating your shipping process. Automated shipping allows companies to increase turnaround time, reduce mistakes, and increase customer satisfaction while boosting profits.
Notify your customers automatically with e-mail, WhatsApp & SMS notifications. Communicate estimated delivery date (EDD) and estimated time of arrival (ETA). Get feedback from your customers.
Got special rates and special SLA with your courier service partner? Link them to Delyva’s platform.
Our innovative return solution, powered by 2000+ courier outlets offers a range of powerful features designed to optimize your return operations.
Book for courier and delivery service on the go with our mobile app or web portal. Connect with supported e-commerce & quickCommerce software or integrate with Delyva API.
Delyva’s intelligent multi-courier delivery platform recommends the best-performing courier service for every delivery.
We've helped large enterprises streamline order fulfillment and delivery to scale their eCommerce platform. Read the case studies.