COD service is available with DelyvaNow

cash on delivery jnt ninjavan dhl flashexpress

Cash On Delivery (COD) is available!

Good news!

DelyvaNow platform is currently available and supports Cash On the delivery (COD) services for these three courier providers. Need to collect payment from your customers? We offer cash-on-delivery services in all areas that we cover.

  1. DHL e-commerce
  2. Ninja Van
  3. J&T Express
  4. Flash Express

COD is available as a value-added service of the DelyvaNow platform, specifically for sellers based in rural areas. Collected cash will be remitted to a local bank account. Remittance will be made to sellers accordingly by courier provider as mentioned below, the status of COD is available on the DelyvaNow customer portal.


DHL eCommerce COD Terms

  • COD charges are different depending on your top-up plan. Check out our pricing page for details
  • Cash-on-Delivery (COD) service: 2.5%-4.0%, or RM6.00 of the shipment value, whichever is higher.
  • COD service can be used up to a maximum of MYR 2,000/shipment.
  • COD settlement will be done in 7 days after the delivered date.

For example Basic100 plan:

The item value is RM250, 3% of the total RM250 is RM7.50.

Total RM250 + RM7.50 = RM257.50 is the total amount COD customers will need to pay.


Ninja Van COD Terms

  • COD charges are different depending on your top-up plan. Check out our pricing page for details
  • Cash-on-Delivery (COD) service: 3.5%-4.0%, or RM5.00 of the shipment value, whichever is higher.
  • COD service can be used up to a maximum of MYR 2,000/shipment.
  • COD settlement will be done every 15th of the following month from the delivered date.

For example Basic100 plan:

The item value is RM250, 4% of the total RM250 is RM10.00.

Total RM250 + RM10.00 = RM260.00 is the total amount COD customers will need to pay.


J&T Express COD Terms

  • COD charges are different depending on your top-up plan. Check out our pricing page for details
  • Cash-on-Delivery (COD) service: 3.5%-4.0%, or RM7.00 of the shipment value, whichever is higher.
  • COD service can be used up to a maximum of MYR 1,500/shipment.
  • COD settlement will be done every 15th of the following month from the delivered date.

For example Basic100 plan:

The item value is RM250, 4% of the total RM250 is RM10.00.

Total RM250 + RM10.00 = RM260.00 is the total amount COD customers will need to pay.


Flash Express COD Terms

  • COD charges are different depending on your top-up plan. Check out our pricing page for details
  • Cash-on-Delivery (COD) service: 4.0%, or from RM3.00 of the shipment value, whichever is higher.
  • COD service can be used up to a maximum of MYR 7,000/shipment.
  • COD settlement will be done 7 days after the delivered date.

For example Basic100 plan:

The item value is RM250, 4% of the total RM250 is RM10.00.

Total RM250 + RM10.00 = RM260.00 is the total amount COD customers will need to pay.


How to book cash on delivery service?

First of all, you need to log into DelyvaNow Customer Portal 👇

Log in to DelyvaNow

1. Key in all the receiver and sender details

delyva

2. Declare the item correctly by putting the item prices and item descriptions accurately.

delyva

3. Choose your courier provider either Ninja Van or DHL e-commerce for COD

COD DHL

and tick on cash on delivery then you can put your collected amount and confirm payment. Then you good to go!

Log in to DelyvaNow

If you have any inquiries regarding Cash on Delivery on DelyvaNow, please head on to our LiveChat.


Safwan Rahman

Head of Growth at Delyva. I help eCommerce & qCommerce businesses save time and money on deliveries, retain more customers and scale faster.

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