Cash On delivery (COD) Malaysia. Flash Express NinjaVan J&T Express DHL eCommerce, Pos Laju

Cash On Delivery (COD) Courier Services by J&T Express, Ninja Van, DHL eCommerce, Flash Express, Pos Laju

Cash On Delivery (COD) Courier Service is available!

Good news!

DelyvaNow platform is currently available and supports Cash On the delivery (COD) courier services for these five (5) courier providers. Need to collect payment from your customers? We offer cash-on-delivery courier services in all areas that we cover.

  1. Pos Laju
  2. Flash Express
  3. Ninja Van
  4. J&T Express
  5. DHL e-commerce

Cash On Delivery (COD) is available as a value-added service of the DelyvaNow platform, specifically for sellers based in rural areas. Collected cash will be remitted to a local bank account. Remittance will be made to sellers accordingly by the courier service provider as mentioned below, the status of COD is available on the DelyvaNow customer portal.

Malaysia Courier Cash On Delivery (COD) Terms

Pos Laju, Flash Express, Ninja Van, J&T Express, & DHL eCommerce
CourierCash on delivery (COD) ratesMaximum up toCOD Settlement (days)
Pos LajuFlat rate RM5.50.MYR 2,000/shipment.7-14 working days after the delivery date.
Flash Express3.5% or RM2.00
of the shipment value, whichever is higher.
MYR 7,000/shipment.7-14 working days after the delivery date.
Ninja Van3.5% or RM4.50
of the shipment value, whichever is higher.
MYR 2,000/shipment.Every 15th of the following month from the delivery date.
J&T Express3.5% or RM6.50
of the shipment value, whichever is higher
MYR 1,000/shipment.7-14 working days after the delivery date.
DHL eCommerce2.5% or RM5.50
of the shipment value, whichever is higher
MYR 2,000/shipment.7-14 working days after the delivery date.
Cash On Delivery (COD) charges are different depending on your top-up plan. Check out our pricing page for details here.

Rates Calculation Example

Flash Express

Basic100 plan:

The item value is RM250, 4% of the total RM250 is RM10.00.

Total RM250 + RM10.00 = RM260.00 is the total amount COD customers will need to pay.

Do you need more info on why you should use Cash on delivery (COD)?
Check out: Why Malaysia Merchants, Online Sellers, & Retailers Should Provide COD?

Ready to improve your conversion rates? Continue reading…


How to book this service?

First of all, you need to log into DelyvaNow Customer Portal 👇

Log in to DelyvaNow

1. Key in all the receiver and sender details

Enter sender details to book cash on delivery (COD) courier service

Enter receiver details to book cash on delivery (COD) courier service

2. Declare the item correctly by putting the item prices and item descriptions accurately.

Enter parcel details to book cash on delivery (COD) courier service

3. Choose your Malaysia courier provider either Pos Laju, Flash Express, Ninja Van, J&T Express, or DHL e-commerce for Cash on delivery (COD)

Enter cash on delivery amount to book cash on delivery (COD) courier service

and tick on cash on delivery then you can put your collected amount and confirm payment. Then you are good to go!

Ready to offer Cash on Delivery (COD) courier service with DelyvaNow?

Selling with COD within Malaysia is an easy, affordable, and secure way to grow your business.

  • Build trust & increase sales
  • Applicable for all types of domestic courier services
  • Anywhere within Malaysia
  • Lowest service rates
  • Fast settlement
  • Wider coverage within Malaysia
  • Free door-to-door Pick-up

Log in to DelyvaNow

If you have any inquiries regarding Cash on Delivery on DelyvaNow, please head on to our LiveChat.

cash on delivery


Safwan Rahman

Head of Growth at Delyva.I help eCommerce & qCommerce businesses save time and money on deliveries, retain more customers and scale faster.

Save time and money on your delivery