Q: What is temperature control option that available?
A: We understand that different products require specific temperature ranges to maintain their freshness, quality, and safety. Here’s a breakdown of our temperature control options:
- Temperature control (18°C to 25°C). This range ideal for products that require moderate chilling but shouldn’t freeze.
- Chilled (0°C to 8°C). Perfect for preserving the freshness and quality of fruits, vegetables, dairy products and fresh meat.
- Frozen (-18°C to -20°C). This ultra-cold environment is essential for frozen goods like seafood, meats, prepared meals, and ice cream.
Q: What are the packaging guidelines for cold chain shipments with Ninja Van Cold Chain service?
A: General packaging guidelines:
- Packaging must be sealed: Ensure your package is securely sealed to prevent leakage or contamination.
- Suitable box materials: We recommend using sturdy cardboard boxes, styrofoam boxes or insulated foam packs for optimal temperature control.
- Max weight and dimensions: Packages cannot exceed 25kg in weight and 50cm x 63cm x 38cm in dimensions.
- Minimize empty space: Use void fill material like packing peanuts foam, bubble wrap or foam inserts to minimize empty space within the box. This helps to maintain consistent temperatures and prevents items from shifting during transport.
Q: Do I need a styrofoam box?
A: No, a sturdy cardboard box is fine if your items are already chilled/frozen at pick-up. For extra insulation, consider a styrofoam box. Refer to your product’s packaging.
Q: Who are the target segments for this service?
A: Ninja Van Cold Chain offers temperature-controlled logistics solutions for a variety of industries:
- Fresh & Frozen Segment: We cater to food suppliers, manufacturers, wholesalers, distributors, retailers, grocery chains, restaurants, and e-commerce businesses dealing with fresh and frozen food items.
- Temp Control Segment: Our services are also suitable for pharmaceutical suppliers, distributors, retailers, clinics, and hospitals that require precise temperature control for medication and other temperature-sensitive healthcare products. We also serve Food and Beverage businesses for temperature-sensitive items like chocolate and other products requiring a controlled environment.
Q: When can I expect my delivery?
A: We understand the importance of timely deliveries. Here is the breakdown of our typical delivery timeframes:
- KV to KV: You can expect your shipment to arrive the next day within Klang Valley.
- KV to Outstation and vice versa: Deliveries between Klang Valley and Outstation usually take additional one business day, ensuring freshness for your temperature-sensitive goods.
Q: Does Ninja Van Cold Chain deliver cold items in cars and motorcycles?
A: No, we uses refrigerated trucks and vans with controlled temperatures for all cold items, ensuring an unbroken cold chain for freshness.
Q: What types of vehicles does Ninja Van Cold Chain use?
A: We utilise a diverse fleet specifically designed for optimal cold chain logistics. This includes:
- 10 ft and 14 ft reefer vehicles: Ideal for smaller shipments requiring precise temperature control.
- Multi-temperature zone vehicles (coming soon): We’re planning to introduce innovative vehicles that can handle multiple temperature zones within a single container, maximising efficiency for your cold chain needs.
- Temperature-controlled light goods vehicles (coming soon): Perfect for expedited deliveries of smaller temperature-sensitive items.
Ready to enhance your cold chain logistics?
Sign up now or contact our Sales team to learn how Ninja Van Cold Chain services can support your business needs!
