How do I file an insurance claim?

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Please submit tracking number, description of claim and photos. Kindly note claim needs to be made within 14 days from the last date of shipment last updated.

DelyvaNow has the rights to reject or dismiss any claim submission that does not adhere to claim guidelines or more than 14 days from the date of shipment last updated.

Insurance claim will be submitted to senangpks via Delyva.

Claims will be done on a case-by-case basis. Contact our customer support for more help.

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